At Idasa Inc, we are committed to providing a convenient and reliable shipping experience for our customers. We offer shipping services to customers worldwide.

Please review the following shipping information before placing your order.

1. Worldwide Shipping

We currently offer shipping to customers worldwide, subject to the availability of delivery services in the destination country.

Shipping availability may vary depending on the destination, local regulations, customs requirements, and carrier restrictions.

2. Shipping Options & Charges

We currently offer the following shipping options:

Shipping OptionEstimated Delivery TimeShipping Charge
Standard ShippingWithin 21 days$19
Express Shipping7–8 days$29

All shipping charges are displayed in USD.

The delivery time is an estimated timeframe and is not guaranteed. Actual delivery times may vary depending on the destination and circumstances beyond our control.

3. Order Processing

Orders are processed after successful payment confirmation.

Processing time may vary depending on order volume, product availability, weekends, holidays, and other circumstances.

Once your order has been shipped, you may receive a shipping confirmation and tracking information where available.

4. Delivery Times

The estimated shipping times are:

  • 7–8 days for the $29 shipping option.
  • Within 21 days for the $19 shipping option.

These estimates begin after your order has been processed and shipped.

Delivery times may be affected by customs clearance, weather conditions, carrier delays, public holidays, incorrect address information, or other circumstances outside our control.

5. Customs, Duties & Taxes

For international orders, your shipment may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Idasa Inc is not responsible for delays caused by customs authorities or for customs duties, taxes, or other fees charged by the destination country.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

  • Full name
  • Street address
  • Apartment/unit number, if applicable
  • City
  • State/province
  • ZIP/postal code
  • Country
  • Phone number

Idasa Inc is not responsible for delivery delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

7. Tracking Information

When tracking is available, we may provide tracking information after your order has been shipped.

Customers can use the tracking information provided by the shipping carrier to monitor the progress of their shipment.

Please allow some time for tracking information to become active after the package has been handed over to the carrier.

8. Delayed Shipments

Although we aim to meet the estimated delivery times, delays can sometimes occur due to circumstances beyond our control, including:

  • Customs processing
  • Severe weather
  • Carrier delays
  • Public holidays
  • Transportation disruptions
  • Incorrect or incomplete delivery information
  • High shipping volumes
  • Government restrictions or other unforeseen events

We appreciate your patience if your order experiences an unexpected delay.

9. Lost or Damaged Packages

If your package appears to be lost, delayed for an unusually long period, or arrives damaged, please contact us as soon as possible at:

Email: info@idasainc.com

For damaged shipments, customers may be asked to provide photographs of the package and the products received so that we can investigate the issue with the shipping carrier.

10. Undeliverable or Returned Packages

If an order is returned to us because of an incorrect address, failed delivery attempts, refusal of delivery, or other circumstances caused by the customer, additional shipping charges may apply if the customer requests the order to be shipped again.

Refunds for returned packages may be subject to our applicable Return and Refund Policy.

11. Shipping Restrictions

Certain products or destinations may be subject to shipping restrictions due to local laws, customs regulations, carrier policies, or other applicable requirements.

If an order cannot legally or practically be shipped to a particular destination, we may contact the customer regarding the order.

12. Contact Us

If you have any questions about shipping, delivery, or your order, please contact us:

Idasa Inc
Email: info@idasainc.com

We will do our best to assist you with your shipment and provide relevant information about your order.